Members, roles and invitations
Who can do what in a workspace, and how to invite people.
Roles
There are three, and they are fixed — Glowo does not have custom roles.
| Role | Intended for |
|---|---|
OWNER |
Whoever is accountable for the account and its billing |
ADMIN |
People who run the monitoring |
MEMBER |
People who need to see it but not change it |
OWNER is implicit and cannot be assigned from the member list; you can invite
people as ADMIN or MEMBER.
What each role can do
| Permission | Owner | Admin | Member |
|---|---|---|---|
VIEW_MONITORS |
✓ | ✓ | ✓ |
VIEW_STATUS_PAGES |
✓ | ✓ | ✓ |
MANAGE_MONITORS |
✓ | ✓ | — |
MANAGE_STATUS_PAGES |
✓ | ✓ | — |
MANAGE_NOTIFICATIONS |
✓ | ✓ | — |
MANAGE_MEMBERS |
✓ | ✓ | — |
VIEW_AUDIT_LOG |
✓ | ✓ | — |
MANAGE_WORKSPACE |
✓ | — | — |
MANAGE_BILLING |
✓ | — | — |
The two the owner keeps to itself are workspace settings and billing. Everything operational is available to admins.
Choosing a role
Give MEMBER to anyone who needs visibility — support, sales engineers,
management. They can read every monitor and status page and change nothing.
Give ADMIN to the people who actually operate the system. Note that admins
can manage members, so an admin can invite other admins.
Invitations
Invite by email address and role. An invitation is PENDING until the recipient
accepts, and can also end up ACCEPTED, DECLINED or EXPIRED. You can cancel
or resend a pending one.
Removing people
Removing a member revokes their access immediately. Members can also leave a workspace themselves.
Removing someone does not revoke API keys that were created in the workspace — those belong to the workspace, not to a person. When someone with key access leaves, review and rotate them.