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Email alerts

Send Glowo alerts to an email address, with one-click acknowledge and pause links.

The simplest channel, and the one worth having even if you rely on something else day to day.

Configuration

Field Value
address A single valid email address

One address per channel. For a team, either point it at a distribution list you already run, or create one channel per person — the second option lets you scope each person to different monitors.

One-click actions

Glowo alert emails carry action links so you can respond without opening the dashboard:

  • Acknowledge — silences repeat alerts for the current episode. One click, no confirmation step.
  • Pause — opens a confirmation page first, then pauses the monitor.
  • Resume — restarts a paused monitor.

These links are signed, bound to a single alert episode, and expire. The acknowledge link is safe to click more than once; the pause link is single-use and deliberately requires the extra confirmation, so that a mail client prefetching links cannot pause your monitors.

See Acknowledging alerts for what acknowledgement actually does.

Deliverability

Email is the channel most likely to be delayed or filtered, which makes it a poor sole channel for anything urgent.

  • Add the Glowo sending domain to your allow-list.
  • Check spam filtering before you trust it for on-call.
  • For anything that needs to wake someone, pair it with SMS or PagerDuty.

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